Zachys Wine & Liquor Reviews
(Rated by 1994 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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GREAT OFFER
Overall Rating
5.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Customer Service4.0
- Price & Quality5.0
- Shipping & Delivery4.5
- Return Policy4.0
Recent Customer Reviews (9)
Ewan Bradley
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Frank Baumgaertner
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Robert Wagner
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Joseph Hewitt
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Robert Reyes
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Daniel Freud
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Bodor Váradi
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Archie Kirby
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Kenneth Pettie
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Payment Methods
Accepted Payment Options:
Prices for items on Zachys.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Zachys Wine & Liquor credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Zachys Wine & Liquor Pros & Cons
Pros
1
Wide Selection: Offers thousands of wine and spirit selections from around the globe, including under-the-radar discoveries, latest vintage releases, and highly rated wines.
2
Expert Staff: Provides wine consultants and expert staff in-store and online to help shoppers find intriguing everyday wines through to investment-worthy bottles.
3
Auction Arm: Represents 20% of the wine auction industry, making waves in the industry.
4
Climate-Controlled Storage: Offers climate-controlled wine storage facilities, storing more than 40,000 cases of wine for clients across its warehouses in New York, Washington DC, Hong Kong, Paris, and London.
5
Family-Owned Business: Zachys is a family-owned business with a rich history, founded in 1944 by Zachy Zacharia.
CONS
1
Customer Service Issues: Some customers have reported poor customer service, particularly with online orders and auctions.
2
Condition Standards: There have been complaints about the condition of wines, with some bottles arriving damaged or with signs of seepage.
3
Charging Practices: There have been issues with charging for both shipping and NY State tax on out-of-state orders, even when the receipt states the shipping charge is $0.00.
4
Work Environment: Employees have reported a toxic work environment with high turnover rates.
5
Mixed Employee Reviews: Zachys Wine & Liquor has an overall rating of 2.5 out of 5 on Glassdoor, with 36% of employees recommending working there.
Zachys Wine & Liquor Features and Benefits
Features
30-Day Return Policy
Allows return of purchased products for refund or store credit within 30 days of purchase or delivery, subject to conditions including original unopened condition, proof of purchase, and 10% restocking fee.
Wide Selection
Offers thousands of wine and spirit selections from around the globe, including under-the-radar discoveries, latest vintage releases, highly rated wines, everyday value finds, fine and rare offerings.
Expert Staff
Provides wine consultants and expert staff in-store and online to help shoppers find intriguing everyday wines through to investment-worthy bottles.
Auction Arm
Represents 20% of the wine auction industry with traditional and online auctions.
Climate-Controlled Storage
Offers climate-controlled wine storage facilities storing more than 40,000 cases across warehouses in New York, Washington DC, Hong Kong, Paris, and London.
Family-Owned Business
Family-owned since 1944 with online and in-store retail sales, auctions, and wine storage.
Free Ground Shipping on Orders Over $300
Provides free ground shipping for orders exceeding $300.
$10 Ground Shipping on Orders $299+
Offers $10 ground shipping for orders of $299 and above.
Complimentary 90-Day Storage
Provides a free 90-day storage period for wines and spirits after purchase.